THAT BEING SAID, I will not fully blame the lash technician as it is your responsibility, once informed, to keep your lashes maintained! So any of you ladies who pick or pull on your lashes, this could result in damage to your own lashes and is NOT your technicians fault! This picture is of "Singed Lashes". This is done by having heat too close to your lashes, so be careful cooking, blow drying your hair, etc!